Identity and access management (IAM) has become a critical area of focus in security discussions within all organizations. Effective IAM is critical to an organization’s overall security posture, as improper access and credentials are among the most frequently cited sources of security breaches.

It is important to visualize and understand where the organization stands from an IAM program-maturity perspective, and the best way to represent the current state of the IAM program is to gather and track metrics. Protiviti has proven methodologies for developing an IAM metrics program and describes in this article how a metrics model helps provide effective decisions and smarter resource allocations.