Identity and access management (IAM) is at the forefront of each organization’s overall security strategy. Effective organizations ensure that regulatory compliance and risk management drivers are balanced with business-friendly and effective processes in order to provide users with access to the right resources at the right time.

In this paper, we discuss five common IAM pitfalls organizations run into today: lack of an effective operating model, lack of meaningful metrics, lack of an IAM roadmap, insufficient business analyst involvement in IAM, and technology as the primary focus of IAM investment.