All Tools

Scroll down the page to browse all of our downloadable tools, or select a category below to narrow your view down to a specific tool type.

The following 1433 tools are listed based on Content Data.
Policies & Procedures

Customer Concerns Handling Policy

The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concern Report.
Subscriber Content
Mon, Oct 24, 2022
Process Flows

Time Reporting Process Flow

This sample process flow can be used as a general guide to understanding and reviewing the steps in an organization’s time reporting process.
Subscriber Content
Mon, Oct 24, 2022
Policies & Procedures

Commitment and Expenditure Authorization Policy

This sample policy establishes guidelines for all transactions that bind or commit the company to performance or expend the company’s assets.
Subscriber Content
Mon, Oct 24, 2022
Risk & Control Matrices - RCMs

Manage and Administer Benefits: Process Benefits and Retiree…

This document outlines risks and controls common to processing benefits and retiree information during the benefits administration and management process in a risk control matrix (RCM) ...
Subscriber Content
Mon, Oct 24, 2022
Methodologies & Models

Regulatory Compliance Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s regulatory compliance process and to assist its progress from the initial/ad-hoc stage toward the...
Subscriber Content
Mon, Oct 17, 2022
Checklists & Questionnaires

Data Governance Questionnaire

The questions included in this tool can be used by organizations to create an effective data governance framework.
Subscriber Content
Mon, Oct 17, 2022
Methodologies & Models

Procurement Capability Maturity Model (CMM)

Measure the maturity of your organization’s procurement process and guide its progress from the initial/ad-hoc state toward the optimized state.
Subscriber Content
Mon, Oct 17, 2022
Methodologies & Models

Revenue Assurance and Invoice Deduction Process Capability M…

This capability maturity model can be used to measure the maturity of an organization’s revenue assurance and invoice deduction management process and to assist its progress from the in...
Subscriber Content
Mon, Oct 10, 2022
Benchmarking Tools

Manage Capital Planning Key Performance Indicators (KPIs)

This document includes key performance measures an organization can use to improve its capital planning process.
Subscriber Content
Mon, Oct 10, 2022
Methodologies & Models

Vendor Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s vendor management process and to assist its progress from the initial/ad-hoc state toward the opt...
Subscriber Content
Mon, Oct 10, 2022
Policies & Procedures

Vehicle Expense Reimbursement Policy

This sample policy contains guidelines employees should follow when using their personal car on company business.
Subscriber Content
Mon, Oct 3, 2022
Methodologies & Models

Payroll Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s payroll process and to assist its progress from the initial/ad-hoc state toward the optimized sta...
Subscriber Content
Mon, Oct 3, 2022