All Tools

Scroll down the page to browse all of our downloadable tools, or select a category below to narrow your view down to a specific tool type.

The following 1417 tools are listed based on publish date.
Policies & Procedures

System, Database and Application Administrator Policy

The purpose of this policy is to define the roles, activities, and responsibilities of administrators with regard to access rights to applications running on a company’s computer resour...
Subscriber Content
Mon, Oct 29, 2012
Policies & Procedures

User Authentication and Authorization Policy

The following sample policy outlines a set of policies and procedures governing user authentication and authorization and other access rules that help protect computer systems.
Subscriber Content
Mon, Oct 29, 2012
Policies & Procedures

Production System Access Policy

This sample outlines a set of policies and procedures governing access to production systems and applications, and the documentation of changes to these systems and applications.
Subscriber Content
Mon, Oct 29, 2012
Policies & Procedures

Systems Development Lifecycle (SDLC) and Change Management P…

This sample outlines a set of policies and procedures designed to provide an orderly process in which changes to a company's IT infrastructure are requested and approved prior to the in...
Subscriber Content
Mon, Oct 22, 2012
Policies & Procedures

Check Distribution Policy

This policy provides guidelines for authorizing, processing and distributing checks.
Subscriber Content
Mon, Oct 22, 2012
Policies & Procedures

Accounts Receivable Policies and Procedures - Returns

This sample policy provides guidance on the procedures to be followed when merchandise (damaged or otherwise) is returned by mail or shipment.
Subscriber Content
Mon, Oct 22, 2012
Policies & Procedures

Order Receipt and Fulfillment Policy

This sample outlines guidelines for receiving and entering customer orders to ensure the timely and accurate fulfillment of those orders
Subscriber Content
Mon, Oct 15, 2012
Policies & Procedures

Accounting: Asset-Backed Securitization and Factoring of Rec…

This sample policy outlines a set of policies and procedures for asset-backed securitization and factoring of receivables.
Subscriber Content
Mon, Oct 15, 2012
Policies & Procedures

Vendor Contracting Policy

This policy establishes procedures to follow prior to signing vendor contracts on behalf of a company, including obtaining required approvals from the legal department and vendor.
Subscriber Content
Mon, Oct 15, 2012
Policies & Procedures

Price Administration Policy

This sample outlines a set of policies and procedures for establishing guidelines related to price administration, including price set-up, price maintenance and review, and the timely u...
Subscriber Content
Mon, Oct 15, 2012
Checklists & Questionnaires

Customer Service Risk Questionnaire

Organizations can use the leading practices and questions included in this tool to evaluate and improve their customer service process.
Subscriber Content
Mon, Oct 8, 2012
Policies & Procedures

Estimate-at-Completion Policy

This policy establishes guidelines and methods for maintaining an accurate revenue recognition process by periodically assessing the company’s projects’ profitability so that the overal...
Subscriber Content
Mon, Sep 24, 2012