Thriving—or just surviving—in today's ultracompetitive market requires ongoing improvement of the processes that drive a business. Only by becoming more innovative, streamlined and information-savvy can companies excel in cost savings and the quality of work performed. Well-implemented best practices stretch an organization beyond its own finish line and are best integrated through high-end communications, leadership, training, teamwork, knowledge sharing and performance measurement.

This tool defines leading practices and questions to consider related to implementing and maintaining best practices across an organization.