The following 75 items are listed by Content Data.
Guides
Interview Essentials Guide
This tool contains two guides management can use to understand the essential components of the interview process and to ...
Policies & Procedures
Order Management Policy
This sample policy outlines procedures to be followed by the customer service team when processing orders.
Policies & Procedures
Non-Standard Terms Policy
This sample policy establishes a streamlined process to authorize non-standard discounts on products or services or non-...
Articles
Ten Things Foreign Financial Institutions Should Know About Executive Order 14114
This whitepaper is intended to provide a high-level overview of President Biden’s latest Executive Order.
Articles
Dwolla CEO: Open Banking, Embedded Finance to Transform the User Experience
Dwolla CEO Dave Glaser and Protiviti’s Nathan Hilt discuss how emerging technologies and the new infrastructure that eme...
Articles
J.P. Morgan Global Executive: With ISO 20022, a “Generational Change” Is Coming in Payments
Read this conversation between Protiviti’s Naveen Shankar and J.P. Morgan Payment’s Ciaran Byrne about ISO 20022 and an ...
Articles
What Is Digital Transformation?
Businesses can arm themselves with the capability to fully digitize, transform and grow their organizations with these t...
Performer Profiles
Westpac Group: Refocusing for Relevance
Scott Kieran, Westpac Group’s Chief Audit Executive, discusses how his team has become a well-run, more technology-enabl...
Checklists & Questionnaires
Internal Audit Feedback Questionnaire
This tool includes 10 sample questionnaires that can be used by internal audit functions to gather client feedback and m...
Policies & Procedures
Customer Credit Policy
The guidelines in this policy can be used to establish customer credit limits, the credit hold and release process, and ...
Articles
The Digital Currency Revolution Is Upon Us. Only the Global Economy Is at Stake
Governments are eager to position themselves for the next stage of the digital revolution in financial services by issui...
Articles
The Future Is Digital but Fraud, Volatility Could Cripple Crypto, Says Allianz Trade Executive
Allianz Trade Head of Digital Partnerships Aaron Lindstrom and Protiviti’s Joe Kornik discuss the end of cash, digital p...