The following 160 items are listed by Content Data.
Guides
Risk Management Concepts Guide
This guide can be used by auditors looking to better understand risk management processes and best practices.
Methodologies & Models
Customer Relationship Management Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s customer relationship management...
Subscriber Content
Benchmarking Tools
Human Resources Risk Key Performance Indicators (KPIs)
The leading practices included in this tool can be applied to manage the online recruiting risks of an organization’s hu...
Job Descriptions
Chief Risk Officer Job Description
Organizations can use this sample job description as a starting point to fully define the responsibilities and qualifica...
Subscriber Content
Methodologies & Models
Community Relations Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s community relations process and ...
Subscriber Content
Benchmarking Tools
Customer Service Risk Key Performance Indicators (KPIs)
The questions and leading practices included in this tool can be used to assess and improve a company's customer service...
Subscriber Content
Benchmarking Tools
Organizational Alignment Risk Key Performance Indicators (KPIs)
The questions and leading practices provided in this tool can be applied to evaluate and improve an organization’s struc...
Subscriber Content
Checklists & Questionnaires
Enterprise Risk Assessment Process Questionnaire
The questions provided in this sample can be used to analyze and enhance your enterprise risk assessment strategy.
Subscriber Content
Benchmarking Tools
Customer Fraud Risk Key Performance Indicators (KPIs)
This tool includes key performance indicators and questions an organization should use to evaluate its customer fraud pr...
Subscriber Content
Benchmarking Tools
Collateral Risk Key Performance Indicators (KPIs)
This tool defines collateral risk, shares leading practices to mitigate collateral risk and provides questions to consid...
Subscriber Content
Benchmarking Tools
Audit Committee Responsibilities and Key Performance Indicators (KPIs)
This tool contains leading practices and key performance indicators organizations should use for the audit committee's r...
Subscriber Content
Articles
Helping to Save Lives — FinCEN Takes the Lead in Battling Human Trafficking Amid COVID-19
A look at FinCEN's recently issued advisory and how finance firms can and should play an important role in detecting hum...
Subscriber Content