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Benchmarking Tool

Develop Public Relations Program Key Performance Indicators (KPIs)

This benchmarking tool outlines key performance indicators for developing a well-crafted public relations campaign that generates not just coverage and visibility, but fosters meaningful relationships with customers, clients, business partners, employees and public constituencies.

Charters

Emergency Executive Committee Charter

This charter establishes an EEC and outlines its objective, authority, reporting, and pre-event and post-event responsibilities.

Business Continuity Program Charter

This charter establishes a business continuity steering committee and a business continuity plan (BCP) project team. The steering committee is responsible for providing the direction and strategy for the business continuity program at a company.

Checklists and Questionnaires

IT Application Security Questionnaire

This sample questionnaire is designed to monitor and enhance an organization's IT application security process.

IT Disaster Recovery Plan Assessment Checklist

This tool provides questions to consider for IT disaster recovery plan assessment. The focus areas include project initiation and management, risk assessment, and business impact analysis.

Methodologies and Models

Business Continuity Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s business continuity management process and to assist its progress from the initial/ad-hoc state toward the optimized state.

Business Continuity Management Methodology

This tool highlights seven phases of the business continuity management methodology, describing its benefits and the Protiviti approach.

Policies and Procedures

Crisis Management and Emergency Operations Policy

This sample policy provides an overview of procedures organizations should take during the crisis management and emergency operations process.

Business Impact Analysis Policy

This sample policy outlines procedures to identify a company’s most critical business processes and support functions and to develop realistic recovery time objectives for each process.

Emergency Policies and Procedures Manual

This is a sample of emergency policies and procedures for a business office. It includes procedures for safety teams, fire prevention/drills, disabled assistance, earthquakes, power outages, workplace violence and bomb threats.

RCM

Business Continuity Management RCM

This document outlines risks and controls common to the "business continuity management" process in a risk control matrix (RCM) format.

Work Program

Disaster Recovery Planning Audit Work Program

This sample audit program provides general steps organizations should follow when reviewing disaster recovery planning.

KnowledgeLeader Blog

What You Need to Build Remarkable Partnerships With the IT Organization

This week's blog post highlights why the strength of the partnership between IT audit and the IT organization is a significant differentiator in the overall success of IT projects and IT audit effectiveness.