Process Documentation Narrative and Flow Chart Guide

Documenting the understanding of a process, related controls, and key roles and responsibilities can be achieved through process narratives and flow charts. Both of these documentation techniques assist internal audit teams and those responsible for the processes with establishing a common understanding of a process. Once these documents are confirmed as accurate, they provide a baseline for performing risk analysis, testing internal controls and implementing process improvements as necessary.

Use this guide, which includes a process flow example and guidance on other elements to incorporate, to develop an adequate understanding of your organization’s processing environment.