Knowles Corporation: Tuning in Closely to Stakeholder Feedback

At Knowles Corporation, “business resilience is viewed as the company’s ability to respond to and manage a crisis in an organized fashion as it is unfolding and quickly recover from it,” says Chief Audit Executive Simon Ong. According to Ong, internal audit’s mission at Knowles, in addition to “providing independent and objective assurance of the risks, processes and controls for the organization,” includes building a collaborative approach with stakeholders to help add value to the company.

In this profile, Ong explains how his team’s collaborative approach with stakeholders has helped the company reduce risk and increase resilience.