Customer Credit Data Analytics Audit Work Program
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![screenshot of the first page of Customer Credit Data Analytics Audit Work Program](/sites/default/files/2022-03/Customer%20Credit%20Data%20Analytics%20Work%20Program.jpg)
An In-Depth Analysis of Customer Credit Data Handling
This eight-page work program utilizes data analytics to review the customer credit process, including the following steps: Extracting customers violating limits, recalculating expected credit limits, extracting customer usage in excess of credit, and identifying revenue reversals.
Audit objectives include: identify customers who have either no credit limit established or credit limits set above amounts per policy; verify that customer credit limits are adhered to, matching customer invoices to credit limits; validate that revenue reversal entries are appropriate; and evaluate past due balances for collectability and potential adjustments.