Customer Satisfaction

The following 90 items are listed by Content Data.

Blog

Digital Transformation Leading Practices

Digital Transformation Leading PracticesBecoming nearly universal across organizations looking to improve e...
Mon, Nov 24, 2025
Checklists & Questionnaires

Service-Level Agreement Questionnaire

Optimize your service-level agreements with this questionnaire covering key requirements, escalation actions and IT perf...
Mon, Nov 24, 2025
Articles

ACT Group CFO: Finance Partnering With Sales and Marketing Creates Strategic Advantage

How the collaboration between finance and sales, specifically around data, can be a big strategic advantage for companie...
Mon, Sep 29, 2025
Newsletters

Reimagining a New COO-Board Dynamic

Boards are placing greater emphasis on the link between operational excellence, the cornerstone of a COO’s mandate, and ...
Mon, Sep 29, 2025
Policies & Procedures

Inventory Cycle Count Policy

Enhance your inventory management with our guidelines for accurate counting procedures and effective cycle counting prog...
Mon, Sep 29, 2025
Articles

Building the Future of Compliance Together With IQME

Explore artificial intelligence workflows, a modern inbox and scalable tools to boost efficiency, transparency and regul...
Mon, Aug 25, 2025
Policies & Procedures

Sales Process Policy

Implement standardized, ethical sales processes to maximize team performance and foster lasting customer relationships.
Mon, Aug 25, 2025
Audit Programs

Accounts Receivable/Collections Audit Work Program

Optimize your receivables management with our audit work program, offering strategies to improve collections and ensure ...
Mon, Aug 25, 2025
Articles

Global Execs Say CX Is Crucial to Success but Most Still Struggle to Optimize Its Performance

Global executives struggle to optimize customer experience performance despite investments in marketing technology and a...
Mon, Aug 18, 2025
Risk & Control Matrices - RCMs

Invoice the Customer: Sales System Order Entry RCM

Implement our sales system order entry risk and control matrix to ensure secure and efficient billing operations.
Subscriber Content
Mon, Aug 11, 2025
Policies & Procedures

Accounts Receivable Policy: Cash Collections

Establish effective credit and collection strategies to optimize cash flow and minimize bad debt with clear guidelines a...
Mon, Aug 11, 2025
Articles

Microsoft GM of Global Advertising: AI-Driven Personalization Will Fundamentally Reshape CX

Microsoft Global Advertising Manager Carol Phillips Hutchinson discusses how new technologies fundamentally reshape cust...
Mon, Aug 4, 2025