Customer Satisfaction

The following 79 items are listed by Content Data.
Audit Reports

Product Development PMO Assessment Report

Download this audit report sample to standardize your project management office (PMO) processes and improve cross-functi...
Mon, Sep 30, 2024
Policies & Procedures

Sales Training Policy

The following sample outlines a set of policies and procedures for sales training.
Mon, Sep 30, 2024
Policies & Procedures

Sales Order Entry Policy

Establish effective procedures for overseeing sales order entries and document responsibilities for sales representative...
Mon, Sep 23, 2024
Policies & Procedures

Sales Returns Policy

Ensure seamless inventory control and timely customer refunds with our Sales Returns Policy, detailing clear procedures ...
Mon, Sep 23, 2024
Policies & Procedures

Sales Customer Follow-Up Policy

Optimize post-sale customer satisfaction with this sales policy template, designed to ensure seamless equipment setup an...
Mon, Sep 16, 2024
Newsletters

Maximizing CX: The Game You Must Win

Why CX is important for performance management, customer retention and satisfaction, and competitive advantage.
Mon, Aug 5, 2024
Articles

A Survey of the Current and Emerging Ransomware Threat Landscape

Learn more about the history and evolution of ransomware and the current state of ransomware attacks, approaches and tar...
Mon, Jul 8, 2024
Audit Programs

Warranty/Field Services Review Audit Work Program

Review your organization's controls to ensure that all service activity—above and beyond what is called for in a warrant...
Mon, Jun 24, 2024
Policies & Procedures

Order Receipt and Fulfillment Policy

This sample outlines guidelines for receiving and entering customer orders to ensure the timely and accurate fulfillment...
Mon, Jun 3, 2024
Articles

From Trust to Tech Equity to Transparency, Governments Have Issues. Is Digitization the Fix?

Governments are mistrusted for their lack of access and transparency, but some are hoping that service digitization can ...
Mon, Apr 22, 2024
Articles

Navigating the Digital Evolution: Uncovering Governance Challenges and Strategies for Successful Transformation

A look at the challenges organizations face in the ever-evolving digital landscape and the shortcomings of current gover...
Subscriber Content
Mon, Apr 1, 2024
Guides

Interview Essentials Guide

This tool contains two guides management can use to understand the essential components of the interview process and to ...
Subscriber Content
Mon, Feb 19, 2024