The following 79 items are listed by Content Data.
Policies & Procedures
Credit Card Information Handling Policy
Establish best-practice procedures for securing and managing credit card data with our sample credit card data handling ...
Articles
Global Market Trends and Consumer Expectations With the Economist’s Barsali Bhattacharyya
A detailed discussion about global market trends, customer expectations, and why businesses should merge automation with...
Blog
New Content on KnowledgeLeader - 6/23/2025
ToolsThe following tools were published on KnowledgeLeader this week:Vendor Contracting PolicyThe purp...
Articles
Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration
Businesses can enhance their customer-centricity, agility and competitiveness by embracing modern digital product manage...
Newsletters
Agentic AI: What It Is and Why Boards Should Care
What you need to know about Agentic AI, the next AI evolution enabling autonomous processes and strategic decision-makin...
Blog
New Content on KnowledgeLeader - 4/7/2025
ToolsThe following tools were published on KnowledgeLeader this week:Quarterly Compliance Assessment A...
Audit Programs
Customer Service and Support Renewal Audit Work Program
Ensure compliance with local policies and procedures, evaluate the effectiveness of customer service and support renewal...
Blog
New Content on KnowledgeLeader - 3/24/2025
ToolsThe following tools were published on KnowledgeLeader this week:Intercompany Accounting PolicyThi...
Audit Programs
Order Entry/Customer Service Audit Work Program
Evaluate the efficiency and accuracy of your customer service operations, including the roles and responsibilities of pe...
Information Technology CPE Courses
AI Change Management: Understanding Drivers and Impact (KLplus CPE Course)
This course explores the key forces shaping the artificial intelligence revolution.
Statistics CPE Courses
Embedding Data-Driven Decisions into Organizational Culture (KLplus CPE Course)
In this course, you’ll learn about the benefits that occur when an organization makes decisions using data as the basis ...
Management Services CPE Courses
Enabling Business Process Improvement (KLplus CPE Course)
This course will cover how you can combine 6σ and Lean Six Sigma strategies to manage a business process improvement ini...