Customer Satisfaction

The following 83 items are listed by Content Data.
Blog

What Are the Benefits and Risks Associated With Data Integrity?

Data integrity is the assurance that information can only be accessed or modified by those authorized to a...
Blog

Social Media Risk: What it Means to Your Risk Profile

Social Media Risk: What it Means to Your Risk Profile Social media platforms and applications have been im...
Blog

Organizational Risk Assessment — Performed the Right Way

Risk Assessment Defined Risk assessment is the identification and analysis of relevant risks to achieving ...
Blog

Customer Service: Business Risks You Need to Know

The focus on customer relationship management (CRM), also known as customer care or customer service, has ...
Blog

How To Minimize Customer Fraud Risk

Fraud is the intentional perversion of truth in order to induce another to part with something of value or ...
Checklists & Questionnaires

Evaluation of Internal Audit Performance – Audit Committee Questionnaire

This questionnaire allows members of the audit committee to review, critique, and evaluate the internal audit function o...
Subscriber Content
Mon, Jan 24, 2011
Policies & Procedures

Sales Training Policy

The following sample outlines a set of policies and procedures for sales training.
Subscriber Content
Mon, Sep 5, 2011
Policies & Procedures

Sales Order Entry Policy

The following sample outlines a set of policies and procedures for sales order entry.
Subscriber Content
Mon, Sep 12, 2011
Policies & Procedures

Sales Returns Policy

The following sample outlines a set of policies and procedures for sales returns.
Subscriber Content
Mon, Sep 12, 2011
Policies & Procedures

Sales Customer Follow-Up Policy

The following sample outlines a set of policies and procedures for sales customer follow-up.
Subscriber Content
Mon, Sep 19, 2011
Checklists & Questionnaires

Customer Service Risk Questionnaire

Organizations can use the leading practices and questions included in this tool to evaluate and improve their customer s...
Subscriber Content
Mon, Oct 8, 2012
Policies & Procedures

Customer Master File Maintenance Policy

The purpose of this policy is to establish the guidelines for setting up new customers and modifying existing customer i...
Subscriber Content
Mon, Oct 15, 2012