Deploy and Manage Solutions: Manage Application Changes Risk and Control Matrix (RCM)

Essential Controls for Managing Application Change Risks
A successful risk management strategy requires a strong internal control environment. The risk control matrix (RCM) format emphasizes that strong and risk-oriented internal control environments are often optimized with automated/manual controls, depending on the situation.
An RCM provides an overview of different control objectives that organizations should take into consideration and the corresponding controls to safeguard the company against risks, which may arise if not checked timely. Once customized to an organization, this document can help the user in assessing each control. The control assessment can then also be summarized to develop an action plan.
This document outlines risks and controls common to the 4.3.3 Deploy and Manage Solutions process in a risk control matrix (RCM) format.
Sample risks include:
- Incomplete, inaccurate or unauthorized changes to the network servers and network operating systems (NOS) are introduced into the production environment.
- Emergency repairs to the network servers and network operating systems (NOS) bypass change management controls for making complete, accurate and authorized changes to the IT infrastructure.
- Incomplete, inaccurate or unauthorized changes to mainframe hardware are introduced into the production environment.
- Emergency repairs to mainframe hardware and the operating system bypass change management controls for making complete, accurate and authorized changes to the mainframe.
This document can be used as a sample RCM and is not meant to be an exhaustive list of risks and controls. The KnowledgeLeader team will periodically update this RCM with new content. Organizations should select, update and modify the risks and controls included in this document to ensure that it reflects business operations.