The following 142 items are listed by Content Data.
Guides
Service-Level Agreement Guide
This sample document can be used by organizations as a guide to developing and understanding service-level agreements (S...
Audit Reports
Risk Self-Assessment Survey Report
Identify improvements for your organization’s risk management infrastructure and capabilities with this audit report sam...
Policies & Procedures
Help Desk Infrastructure Policy
This policy establishes guidelines to help assign priority levels to problems reported by end users to a company's IT de...
Policies & Procedures
Technology Acquisition Policy
Establish guidelines and set appropriate accounting procedures for the acquisition of technology, equity and other nonma...
Guides
IT Asset Management Guide
This guide focuses on improvements organizations can make to effectively perform their IT asset management process.
Audit Programs
IT Asset Management Audit Work Program
This work program includes two samples that each cover a complete IT asset management diagnostic audit.
Policies & Procedures
IT Security Exceptions and Non-Conformance Policy
This sample outlines a set of policies and procedures governing action to be taken when special circumstances prevent co...
Audit Programs
Application Audit Work Program
This tool includes three audit program samples that can be used by organizations to evaluate and improve business unit a...
Audit Reports
Audit Committee Report - Internal Audit Plan
This tool contains seven sample audit reports that can be used to evaluate and improve the internal audit plan.
Policies & Procedures
IT Acquisition and Divestiture Policy
This policy can be used to define requirements for the integration of or separation from a company.
Audit Programs
Data Center Review Audit Work Program
This sample document contains two work programs that outline general steps organizations should take during a data cente...
Policies & Procedures
Asset Management Policy
This tool contains two sample policies that focus on maintaining an asset management system to monitor and manage invest...