This sample establishes guidelines for creating an IT project charter.

In this sample, clients desire to deploy a state-of-the-art labor management system to efficiently and accurately create standards that optimize operations, optimize service levels and maximize productivity; staff labor accurately based on forecasted business volumes; and utilize automatic scheduling to optimize labor costs. Such a system must be capable of full integration with a selected group of current core systems and automation; easy and efficient scheduling, which incorporates predictive analytics to forecast revenue and auto-scheduling; and robust reporting capabilities, including revenue and labor cost by revenue center, club, region and enterprise.