Travel Review Audit Work Program

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Best Practices for Conducting a Travel Review Audit

This Travel Review Audit Work Program is designed to guide organizations through the critical evaluation of their travel, food service and vending operations. This tool provides a structured approach for audit professionals seeking to ensure compliance, optimize costs, and enhance the effectiveness of travel-related policies and procedures. At its core, the program outlines a step-by-step methodology for reviewing company policies, assessing third-party provider contracts, and evaluating preferred provider arrangements. The audit work steps focus on verifying the currency and completeness of company guidelines; analyzing contract terms with vendors; and scrutinizing payment, commission and rebate processes.

Special attention is given to the controls in place of travel transactions, including the integration of corporate card usage, points tracking, ticket stock management and mileage bank reconciliation. The program encourages you to sample transactions and test key controls, ensuring that organizational practices align with best-in-class standards. It also addresses processes for booking personal or leisure travel, monitoring lowest fare options, and managing airfare anti-trust credits, all while highlighting opportunities to maximize value through improved contract management and approval workflows.

Best-practice audit steps include:

  • Review company policies and procedures that are available for the travel, food service and vending areas.
  • Ensure that these policies and procedures are current, and complete to meet current company needs.
  • Review current third-party provider travel, food service and vending contracts (examples: Company X, Company Y, Company Z).
  • Determine if significant terms of agreements are currently being met through an understanding of current company/third-party contractor procedures and testing when necessary.