The following 25 items are listed by Content Data.
Policies & Procedures
Customer Concerns Handling Policy
The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concer...
Subscriber Content
Performer Profiles
Ahold Delhaize: Remodelling Internal Audit While the Store Is Open
Learn how Ahold Delhaize is reshaping internal audit while operations continue, strengthening agility, ESG focus and ali...
Subscriber Content
Methodologies & Models
Store Audit Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s store audit process and to assis...
Subscriber Content
Performer Profiles
Masonite International Corporation: Opening Doors to the Possibilities of Resilience
See how Masonite built a resilience framework by strengthening internal audit, evolving ERM and embedding adaptability t...
Subscriber Content
Performer Profiles
TrueBlue Inc.: Focusing on Customer Service to Increase Versatility and Flexibility to Help Stay Resilient
Learn how TrueBlue strengthened customer service to boost versatility and flexibility, helping the organization stay res...
Subscriber Content
Performer Profiles
Knowles Corporation: Tuning in Closely to Stakeholder Feedback
Learn how Knowles Corporation reduced organizational risks by tuning into stakeholder feedback and strengthening collabo...
Subscriber Content
Benchmarking Reports
2021 Finance Trends Survey Report: Consumer Products and Retail Industry Group
Explore key compliance priorities for consumer products and retail finance leaders, based on insights from Protiviti’s 2...
Subscriber Content
Performer Profiles
Grupo Bepensa: Revolutionizing the Audit Process to Amplify Business Resilience
Discover how Grupo Bepensa transformed its auditing approach, modernizing the audit process to strengthen controls and a...
Subscriber Content
Performer Profiles
Booking Holdings: Navigating a Global Crisis With a Resilience Mindset
Learn how organizations build resilience by combining prevention and recovery strategies, with internal audit driving en...
Subscriber Content
Process Flows
New Product Development Process Flow
This sample provides steps for the new product development process at a company.
Subscriber Content
Newsletters
Compliance Insights: May 2017
The May 2017 Compliance Insights newsletter includes: (1) A Call to Streamline State Supervision of MSBs
Subscriber Content
Audit Programs
Retail Audit Work Program
This work program provides retailers with an overview of operational audit steps to ensure compliance with key regulatio...
Subscriber Content