Review our sample IT Platform Management Audit Work Program to mitigate risks associated with system unavailability and inappropriate configurations. This work program identifies risk indicators such as frequent system unavailability, inadequate maintenance scheduling and insufficient disaster recovery plans, which could lead to potential impacts like unmanaged IT costs, revenue loss and unstable environments. It includes detailed project work steps to assess the effectiveness of event management tools, historical performance data reporting, and the alignment of platform goals with the overall IT strategy.

Additionally, the document emphasizes the importance of standardized configurations, change management processes, performance metrics and the role of human capital in maintaining platform integrity. By following this audit work program, organizations can ensure that their IT platforms are managed efficiently, risks are mitigated, and performance objectives are met, ultimately supporting critical business processes and enhancing overall IT service delivery.

Risk indicators of potential problems include:

• Systems are frequently unavailable.
• Maintenance windows are not scheduled or are scheduled at inappropriate intervals.
• Changes to operating systems occur frequently and at unscheduled times.
• IT operational plans for the organization do not adequately address platform requirements.