Almost every organization around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move business forward. A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organizations all over the globe are taking a close look at the tremendous promise AI offers in transforming various functions and activities — from the customer experience to cybersecurity to back-office functions in accounting and finance.  

This issue of Board Perspectives discusses the broad categories of AI and provides a framework for approaching AI in a structured manner.