How Internal Auditors in Credit Unions can Communicate Effectively With the Board

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By
Clair Blakeway, Audit Analytics

Strengthening Board Decisions With Clear Audit Insights

The ability to communicate audit findings effectively with board members is crucial. Internal auditors face the challenge of translating complex technical information into insights that resonate with board priorities such as safeguarding member assets and ensuring regulatory compliance. By framing their messages to align with governance responsibilities, auditors can significantly influence board decisions and prompt timely action on critical issues. This approach is especially pertinent today, as the financial landscape is becoming increasingly complex and requires stronger collaboration between auditors and boards.

To enhance communication, auditors should prioritize clarity, objectivity and adaptability. Starting communications with key conclusions captures the board's attention and sets the stage for meaningful dialogue. Utilizing visual aids, like a traffic light system to illustrate risk levels, simplifies complex data and makes it more digestible. It's essential to replace technical jargon with straightforward language, ensuring that board members fully grasp the implications of audit findings. Additionally, anticipating questions from board members and providing concise, well-prepared answers fosters trust and demonstrates thoroughness. Following up after meetings to keep the board informed of progress reinforces accountability and builds credibility over time. Ultimately, effective communication hinges on the auditor's ability to connect their expertise with the board's strategic objectives, paving the way for informed decision making and enhanced organizational performance.

Key Takeaways:

  • Start with key conclusions to grab attention.
  • Use simple language to explain technical concepts.
  • Visualize risks with color-coded systems for clarity.
  • Maintain ongoing communication to build trust and accountability.