Westpac Group: Refocusing for Relevance

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How Westpac Group is Rethinking Strategies to Enhance Customer Centricity and Market Relevance

Westpac’s internal audit team aims to create better futures together by providing objective and insightful assurance and building trust with all its stakeholders. The team’s recent refocusing efforts include a refresh of its strategy and purpose to help the function achieve “better practice” overall. “Relevance will be the outcome of what we do in relation to our purpose and strategic priorities as a function. We’re on a journey,” says Scott Kieran, chief audit executive.  

In this profile, Kieran discusses how his team has become a well-run, more technology-enabled function to become more relevant. 

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