This audit work program focuses on computer operations and IT job scheduling. Audit objectives and test steps help determine and review the role of computer operations within an organization, the responsibilities of the computer operations department, and the ability to proactively manage computer operations.
Sample test steps include: inquire about strategic company vision; inquire about interaction between computer operations and the company; obtain the organization chart, operations shift schedule, overtime hours, and employee service report from the manager of computer operations; review documentation to verify appropriate levels of staffing and management; etc.
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