Transform how your organization assesses, manages and protects its mainframe data centers with our Data Center General Controls Questionnaire. This tool is more than a checklist; it’s a strategic guide that helps uncover vulnerabilities, reinforce operational discipline and ensure compliance with industry standards. Systematically exploring every aspect of data center management, from governance and staffing to disaster recovery, will help you gain the clarity and confidence needed to safeguard digital infrastructure against evolving threats and disruptions.

Each section in this questionnaire is tailored to address a distinct area of control within the data center environment. Organization and Management examines leadership structures, planning processes and staff roles to ensure clear accountability and effective oversight. Computer Operations focuses on day-to-day procedures, problem resolution and end-user support. Physical Security scrutinizes access controls, visitor management and asset protection. Environmental Controls covers fire, water and power safeguards, ensuring equipment safety and business continuity. Program, Data File and Transaction Security addresses data ownership, access restrictions and audit trails for sensitive information. Security Administration evaluates the policies and training that underpin logical and physical security. Application Systems Development and Maintenance investigates development standards, approval processes and change control. Systems Software Support assesses software documentation and emergency protocols. Vendor Support reviews contract management and service reliability. Database Administration checks configuration and access management. Hardware and Software Inventory Management ensures accurate tracking of assets. Telecommunications inspects network connectivity, backup lines and internet security measures. Finally, Continuity of Operations rigorously tests disaster recovery planning and readiness.

Sample questions include:

• Is the annual information processing facility budget prepared by IPF management and reviewed and approved by executive management?
• Are end-user managers required to submit written requests to schedule on-request-only jobs?
• Do policies require all changes to data descriptions and data dictionary entries to be authorized by management and agreed upon by affected end-user departments?