This sample audit report can be used to improve and better understand an organization's IT asset management (ITAM) process.

Improvement opportunities include reviewing hardware asset life cycle processes; assigning roles and responsibilities to applicable personnel; standardizing and communicating an enterprisewide ITAM policy and including appropriate penalties for policy noncompliance; refining ITAM-related processes, procedures and standards; and conducting reconciliations to measure exposure. The following benefits were noted as a result of testing:

• ITAM processes, resources and improvements are controlled by a single accountable manager.
• Synchronization and clean data-sharing are performed for increased ITAM effectiveness and efficiency.
• A standardized ITAM policy is provided for the organization to follow.
• ITAM practices are standardized and roles are clarified.