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IT Operations Management Self-Assessment Questionnaire

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A Self-Evaluation Tool for IT Operational Management Effectiveness

This tool is a high-level self-assessment checklist for use by an auditee prior to a review of information technology (IT) operations management.

This document gives the auditee an opportunity to inform internal audit about controls and processes they employ, and it also gives the auditee ideas about other controls and processes that may be appropriate. In addition to this primary use, this questionnaire can be used during the creation of internal audit work programs, during reviews as a checklist that will help you to quickly assess the types of internal controls being employed within a particular process, and as a training tool to educate new internal auditors about processes and their relevant controls.

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