Customer Satisfaction

The following 90 items are listed by Content Data.

Benchmarking Reports

Executive Perspectives on Top Risks for the Near- and Long-Term: Perspectives of Chief Human Resources Officers

As chief human resources officers assess near-term and longer-term risks, their sights are set on macroeconomic variable...
Mon, Jul 28, 2025
Articles

Samsung Chief Design Officer Mauro Porcini: Human-Centric Design Ignites User Experiences

Mauro Porcini, president and chief design officer at Samsung, says human centricity is the key to unlocking innovation a...
Mon, Jul 21, 2025
Articles

Prioritize Cost Optimization Over Cost Cutting to Achieve Meaningful Results

CFOs have an opportunity to deepen their cross-functional influence as pressure for managing costs increases.
Mon, Jul 14, 2025
Audit Programs

Inventory Audit Work Program

Use these three sample work programs to ensure the accuracy and completeness of your inventory records.
Mon, Jul 14, 2025
Articles

Former Procter and Gamble Global CMO Jim Stengel: A Hyperfocus on Customers Builds Trust in Tough Times

Why keeping a hyperfocus on consumers is the best way to build brand trust and customer loyalty in these tough times.
Mon, Jul 7, 2025
Blog

New Content on KnowledgeLeader - 7/7/2025

ToolsThe following tools were published on KnowledgeLeader this week:Close-the-Books Audit Work Progra...
Mon, Jul 7, 2025
Policies & Procedures

Credit Card Information Handling Policy

Establish best-practice procedures for securing and managing credit card data with our sample credit card data handling ...
Mon, Jun 23, 2025
Articles

Global Market Trends and Consumer Expectations With the Economist’s Barsali Bhattacharyya

A detailed discussion about global market trends, customer expectations, and why businesses should merge automation with...
Mon, Jun 23, 2025
Blog

New Content on KnowledgeLeader - 6/23/2025

ToolsThe following tools were published on KnowledgeLeader this week:Vendor Contracting PolicyThe purp...
Mon, Jun 23, 2025
Articles

Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration

Businesses can enhance their customer-centricity, agility and competitiveness by embracing modern digital product manage...
Mon, Jun 2, 2025
Newsletters

Agentic AI: What It Is and Why Boards Should Care

What you need to know about Agentic AI, the next AI evolution enabling autonomous processes and strategic decision-makin...
Subscriber Content
Mon, May 5, 2025
Blog

New Content on KnowledgeLeader - 4/7/2025

ToolsThe following tools were published on KnowledgeLeader this week:Quarterly Compliance Assessment A...
Mon, Apr 7, 2025