The following 95 items are listed by Content Data.
Policies & Procedures
Sales Process Policy
Implement standardized, ethical sales processes to maximize team performance and foster lasting customer relationships.
Audit Programs
Accounts Receivable/Collections Audit Work Program
Optimize your receivables management with our audit work program, offering strategies to improve collections and ensure ...
Articles
Global Execs Say CX Is Crucial to Success but Most Still Struggle to Optimize Its Performance
Global executives struggle to optimize customer experience performance despite investments in marketing technology and a...
Subscriber Content
Policies & Procedures
Accounts Receivable Policy: Cash Collections
Establish effective credit and collection strategies to optimize cash flow and minimize bad debt with clear guidelines a...
Subscriber Content
Risk & Control Matrices - RCMs
Invoice the Customer: Sales System Order Entry RCM
Implement our sales system order entry risk and control matrix to ensure secure and efficient billing operations.
Subscriber Content
Articles
Microsoft GM of Global Advertising: AI-Driven Personalization Will Fundamentally Reshape CX
Microsoft Global Advertising Manager Carol Phillips Hutchinson discusses how new technologies fundamentally reshape cust...
Subscriber Content
Benchmarking Reports
Executive Perspectives on Top Risks for the Near- and Long-Term: Perspectives of Chief Human Resources Officers
As chief human resources officers assess near-term and longer-term risks, their sights are set on macroeconomic variable...
Subscriber Content
Articles
Samsung Chief Design Officer Mauro Porcini: Human-Centric Design Ignites User Experiences
Explore how human centric design transforms innovation, fostering empathy, creativity and impactful user experiences to ...
Subscriber Content
Audit Programs
Inventory Audit Work Program
Use these three sample work programs to ensure the accuracy and completeness of your inventory records.
Subscriber Content
Articles
Prioritize Cost Optimization Over Cost Cutting to Achieve Meaningful Results
Optimize costs strategically by leveraging AI and analytics to boost efficiency, reduce waste and fuel innovation for su...
Subscriber Content
Blog
New Content on KnowledgeLeader - 7/7/2025
ToolsThe following tools were published on KnowledgeLeader this week:Close-the-Books Audit Work Progra...
Articles
Former Procter and Gamble Global CMO Jim Stengel: A Hyperfocus on Customers Builds Trust in Tough Times
Why keeping a hyperfocus on consumers is the best way to build brand trust and customer loyalty in these tough times.
Subscriber Content