The following 175 items are listed by Content Data.
Guides
Performance Measures Guide
This document contains two sample guides that offer organizations a systematic approach to developing, implementing and ...
Subscriber Content
Benchmarking Tools
Warehouse and Storage Key Performance Indicators (KPIs)
This tool outlines leading practices and key performance indicators for the warehouse and storage process.
Subscriber Content
Articles
For Financial Industry, Post-Pandemic Resilience Building Should Focus Equally on Operational Successes and Failures
Get expert insights on the characteristics of resilient financial consultant firms and improve your firm's post-pandemic...
Subscriber Content
Newsletters
Operational Resilience Gets a Makeover in the ‘‘New Normal’’
This issue of Board Perspectives discusses the board’s role in overseeing operational resilience in the post-pandemic wo...
Subscriber Content
Checklists & Questionnaires
Vendor Assessment Questionnaire
This tool offers vendor assessment report questions to consider for enhancing outsourced operations common to Sarbanes-O...
Subscriber Content
Newsletters
Getting There Eventually: Finding Equilibrium in Uncertain Times Part 2 — Resilience is the North Star
This issue of The Bulletin is the second of a two-part discussion on the challenge of finding equilibrium amid the coron...
Subscriber Content
Newsletters
What Directors Should Be Asking Right Now
This issue of Board Perspectives: Risk Oversight poses 10 questions meriting consideration for most industries during th...
Subscriber Content
Blog
Natural Disasters: How to Efficiently Leverage Lessons Learned
Perhaps no disaster in recent history has done more to show the need for strong business continuity and dis...
Blog
Customer Service: Business Risks You Need to Know
The focus on customer relationship management (CRM), also known as customer care or customer service, has b...
Checklists & Questionnaires
Procure-to-Pay Scoping Questionnaire
This sample questionnaire can be used to assess the processes associated with procure-to-pay management.
Subscriber Content
Blog
How to Successfully Optimize Your BCM Program
Business continuity management (BCM) is the development of strategies, plans and actions that provide prote...
Risk & Control Matrices - RCMs
Manage Customer Orders: Sales Approval Process Risk and Control Matrix (RCM)
This document outlines risks and controls common to sales approval during the ‘‘manage customer orders’’ process in a ri...
Subscriber Content