Documenting Processes and Internal Controls (KLplus CPE Course)

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This course will give you a fundamental understanding of documenting processes and internal controls, more specifically: Section 404 process documentation requirements, the purpose and benefits of process maps and process narrative, how process maps are created, and how controls embedded within a process can be documented.

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Learning Objectives:

Upon completion of this course, you will be able to:

  • Identify types of process maps and their benefits
  • Identify types of transactions
  • Identify the purpose of procedural or process narratives
  • Identify elements of a Risk and Control Matrix

Estimated Course Duration: 55 minutes (1 CPE) Note: In order to earn CPE credit, you must complete the training module within one year of enrollment and score 70% or above on the final exam.

Delivery Method: Online Self-Study

Field of Study: Auditing

Program Level: Basic

Advance Preparation/Prerequisites: None


Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at [email protected].



Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: