Order Management Process Audit Work Program

This sample audit work program provides key steps for a review of the order management process. Work steps include the identification of the process flow, identification of performance metrics, computer-assisted auditing steps, process audit steps, and comparison to known best practices.

Audit objectives include: review and evaluate the adequacy of existing policies and procedures in the order fulfillment cycle; evaluate the internal control environment related to the effectiveness of internal controls and the efficiency of the order process; benchmark the company's order management process with best-known internal control policies and practices for order management; etc.