The KnowledgeLeader Blog
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Customer Service: Business Risks You Need to Know
The article focuses on customer relationship management (CRM), also known as customer care or customer service, and how it has grown steadily over the last few years.
Audit Committee Reporting: Important Practices and Examples You Need to Know
This blog post offers eye-opening leading-practice reporting examples for audit committees to consider.
Fraud Detection Red Flags
Nobody likes to think it’s happening in their company, yet global fraud studies by the ACFE estimate a median of 5% of revenue is lost every year due to fraud.
Risk Assessment Maps and Prioritizing Business Processes
This blog post features instructions and a sample risk map explaining the concept of plotting risks.
Risk Oversight: How to Be Aware of Emerging Business Risks
Don't overlook critical enterprise risks - read our guide on business risk assessment now!
What is IT Audit?
What is IT audit? Discover the definition and importance of IT audit in managing risks and achieving goals.
